Khandsari Jaggery

Additional Information

The information provided on this website is for general informational and shopping purposes only. While we strive to ensure that all product details, descriptions, pricing, images, and availability information are accurate and up to date, errors may occasionally occur.

UTTARANSH reserves the right to modify, update, or discontinue any product, service, pricing, offer, or website content at any time without prior notice.

Product colors may slightly vary due to screen resolution, lighting, and device settings. Handmade or handcrafted products may also have minor variations in color, texture, design, or finish, which are natural characteristics and not considered defects.

By using this website, you agree that your use of any information or products available on this site is entirely at your own discretion and responsibility.

We are not liable for any indirect, incidental, or consequential damages arising from the use of this website, delayed deliveries, temporary website unavailability, or misuse of products purchased from us.

All trademarks, logos, images, content, and materials displayed on this website are the property of UTTARANSH unless otherwise stated and may not be copied, reproduced, or used without written permission.

For any questions, concerns, or support, customers may contact us through our official support channels.

Shipping Policy

Last Updated: May 2026

At UTTARANSH, we are committed to delivering your orders safely, efficiently, and on time across India.

1. Order Processing

• Orders are typically processed within 1–3 business days after payment confirmation.
• Orders are processed Monday to Saturday, excluding Sundays and public holidays.
• During high-demand periods, festivals, or promotional sales, processing times may be slightly extended.

2. Shipping Coverage

• We currently ship across India only.
• At present, international shipping is not available.

3. Delivery Timelines

Estimated delivery timelines after dispatch:

Please note that delivery timelines may vary due to weather conditions, courier delays, strikes, natural calamities, or other unforeseen circumstances.

4. Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout before payment.
• Free shipping offers may be available during promotional campaigns or on eligible order values.

5. Courier Partners

We work with trusted courier and logistics partners to ensure secure delivery of your products.

6. Order Tracking

• Once your order is shipped, you will receive a tracking link or tracking ID via email, SMS, or WhatsApp.
• Customers can use the tracking details to monitor shipment progress.

7. Incorrect Address or Failed Delivery

Please ensure that your shipping address and contact number are accurate while placing the order.

If:

• the address is incomplete or incorrect,
• the customer is unavailable at the time of delivery,
• or the order is refused upon delivery,

additional shipping charges may apply for re-delivery.

8. Damaged Packages

If your order arrives damaged:

• Please contact us within 24 hours of delivery.
• Share clear photos/videos of:
  • the outer packaging,
  • damaged product,
  • and invoice/order details.

Our support team will review the issue and provide an appropriate resolution.

9. Order Cancellation

• Orders may be canceled before dispatch.
• Once an order has been shipped, cancellation requests may not be accepted.

10. Delays Beyond Our Control

While we strive for timely deliveries, certain delays may occur due to:

• courier operational issues,
• weather conditions,
• government restrictions,
• natural disasters,
• or logistical disruptions.

In such situations, we appreciate your patience and understanding.

11. Contact Us

UTTARANSH Customer Support
Email: uttransh2017@gmail.com
Phone/WhatsApp: +91 83739 05285
Website: www.uttaransh.com